Shipping policy
Processing Time All orders are processed within 5 business days. Orders are not processed or shipped on weekends or bank holidays. During busy periods, processing times may be slightly longer — we'll keep you updated if there are any delays.
Third-Party Fulfilled Items Some items in our store — including printed products such as stickers, magnets, and mugs — are produced and fulfilled directly by our print partners.. These items are shipped separately from handmade originals and may arrive in a separate parcel. Delivery timeframes for third-party fulfilled items may differ from our standard processing times and will be confirmed at checkout
Shipping Rates & Delivery We offer standard shipping via Royal Mail for £4.99. Enjoy free standard shipping on all UK orders over £50!
Estimated delivery time once dispatched: 3-5 business days.
International Shipping We ship internationally on selected items. International shipping rates and delivery timeframes will be calculated and displayed at checkout. Please note that international orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.
Order Tracking Tracking information is available on selected products. Where tracking is provided, you will receive your tracking number via email once your order has been dispatched.
Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at lokajiin@gmail.com and we'll do our best to help.
Contact Us If you have any questions about your order, please get in touch at shuckandsteel@outlook.com